CUSTOMER CARE
Frequently Asked Questions
General
How do I pay?
We accept various payment methods, including PayPal, Apple Pay, and credit cards.
Are your products fully guaranteed?
Absolutely. We believe Fanda is the best hair dryer on the planet. If you disagree, or are less than 100% satisfied for any reason, then simply send it back within 30 days for your money back.
How long will my dryer last?
With regular use of about 10 minutes every day, it will last for up to 16 years. That’s a lot of great hair days!
How are you able to charge less than the other guys?
Here at Fanda, we invented and developed the technology that powers our dryers ourselves. This means we can cut out the middlemen and sell these excellent products directly to you with minimal markup.
Return
What Payment Methods Are Accepted?
Fanda offers various kind of Payment Methods as shown below :-
Credit Card or Debit Card
What is the product’s transaction currency?
All products transaction currency will be done in Riggit Malaysia (RM).
Orders & Returns
Can I cancel an existing order that have been made?
No, we will not entertain any cancellations and/or exchange by the customer once the order is confirmed by, and paid for by the customer. Goods sold are not returnable/exchangeable /refundable.
How long does the delivery usually takes?
We will ship out your order to courier company within 2 business days, and the courier company will delivery about 1 to 7 working days.